Sunday, May 13, 2007

Corruption at the Passport offices ? Has it reduced ?

I had to apply for fresh passports for my kids & I was told it can be filled online . Yes , it can be filled online & it is relatively easier . You could get into this site for Info https://passport.gov.in/pms/Information.jsp .

When we start entering it online it also tells you the date
on which you need to be in person at the office & also the time slot..cool na.We reached early morning at 8 am the next day only to find out that there is a huge line already …mind you the office actually starts only at 10 am ..still. Now there are many lines all leading to just one narrow door . What I wonder is…with developments happening all over ..huge new buildings all over the places in Pune …the government cant build a good building with sufficient parking space & required ammenties for a passport office !!! It is really pathetic !!


Everyone will be allowed inside once it is 10 am. In the mean time we manage to find out which line is ours. Yes, there is a separate line for people who have filled it online . Now note- the online forms are only for applying FRESH passports.

It’s been 2 hrs we have been waiting in the hot sun …& its 10 am …now…people are all ready to charge in …people with kids ..kids crying ..all commotion happening . Actually ,there is no need to bring in your children .the father & mother with their passports is enough with all relevant certificates . Its 10 .15 am …now people get really desperate.. …& if in the middle of this if somebody tries to get into the the line or something …he/she had it then…The day we went it was a she …:)


Finally we mange to get into the office & there are counters for each one.
We stood at the online counter & we realized that if we have all the necessary documents ,its done .we had to read all the instructions carefully & carry all of them …that’s it..There is absolutely no need to get it through an agent . They charge heavily & it is not required at all. Even in some cases the affidavits are not required , they are there available online with the ashoka stamp & yu just need to take out a print of it . So no need of getting it done through a laywer for which charges are extra . It would have been better if xeroxes are done before you reach the passport office. These are also charged more in the vicinity .
It is we who have to change things . Online forms is really a good step
to curb corruption.

Lets stop corruption guys !! It is we who have to & not them !!!!

Ok…I forgot…if you are wondering who this WE are …it was me & my wife..:) . We are getting the passports tomorrow for my kids . Yes , in just one months time .This time need to stand in a different line ..hope the line tomorrow is not long enough .


The key areas of improvements required are :

• A building with all required amenities .

• The time slots provided on the online forms to be adhered to strictly to avoid long lines.

• Online forms to be facilitated for all other requirements other than just fresh passports.

• Increase the number of counters so that the processing is faster.


You could add on to this list ..I know you must be having your own piece of experience.

3 comments:

Sunita said...

Things probably getting better in here but surely a long way to go. In my experience too, agents are absoluetly of no use except for getting your pocket a little lighter and a momentary feeling of 'I-don't-have-to-do-anything".

Bijoy said...
This comment has been removed by the author.
Bijoy said...

ya suni true, things have really improved .However there is a lot of scope for improvement .